Delivery

Shipping & Delivery Policy

Last updated: 4 August 2026

We ship from our store in Rishra, Hooghly, West Bengal. Delivery timelines depend on how far you are from us.

Delivery timelines

ZoneDispatchDelivered in
Within 5 km of our store (Express™)Same daySame day, for orders placed by 3pm
Outside 5 km — Standard1–3 business days6–10 business days from order date
Outside 5 km — Expedited (where available)1–3 business days4–5 business days from order date

"Delivered in" is measured from the date your order is confirmed — on WhatsApp for cash-on-delivery orders, or once online payment is verified. Actual transit time depends on courier serviceability at your pin code, and can be affected by weather, regional holidays, or other circumstances outside our control. We'll confirm your expected delivery window when your order is confirmed.

Arthur & Gable Express™ (within 5 km)

If you're within 5 km of our Rishra store, you get same-day delivery on orders placed by 3pm, Home Trial™ (try before you buy), and Order & Collect from the store itself. See Express™ for details, or use the delivery checker below to confirm whether you're in range.

Order tracking

We don't currently have automated tracking — we confirm dispatch and delivery updates directly over WhatsApp or phone. If it's been longer than expected, message us and we'll check with our courier.

Shipping charges

Shipping is included in the listed price for standard delivery within India, unless otherwise stated at checkout. See Pricing for details.

Address accuracy

Please make sure your delivery address and pin code are correct when ordering — we're not responsible for delays or non-delivery caused by an incomplete or incorrect address. If a courier is unable to deliver and the package is returned to us, we'll contact you to arrange a reshipment, which may involve an additional charge.

Contact

Questions about a delivery — reach us on arthurandgable@gmail.com, +91 93304 72830, or see our Contact us page.